How do I request a contact form for my website?

Before you request the form, you will want to have the web page created onto which you will add the form.

To request an integrated contact form, submit the following information in a ticket via email at support@mindmatrix.net or at https://helpdesk.mindmatrix.net/:

1. What account should the form be created in? Please include the URL you use to login to Mindmatrix and the user name of the account which will "own" the created form.

2. What fields would you like the form to include? For example First Name, Last Name, Email Address, Phone number. (Please note email is mandatory and must be included as one of the fields). 

3. How do you want the submit button to appear? Do you want a plain white button with "submit" on it? Would you like a rounded button in your corporate color with black text? 

If you want the form to match the CSS of others on your site, you can request this by sending them a link to an existing example on your website. 

4. What do you want to happen once a contact submits the form? Here are typical scenarios:

  * A "Thank You" message appears on the current webpage. Please indicate the exact message to be displayed. 

  * The contact is directed to another page of your website. Please indicate the URL in the ticket. 

  * A whitepaper or other asset appears on screen for viewing and download. Please attach the document to be imported into your Mindmatrix account, or give the name of the document if it already exists in Mindmatrix.

5. (Optional) Do you want this contact to receive emails from a campaign running in your account or an autoresponder email? Please include these details (and email copy, if relevant).

 

Once the form code is completed it will be sent to you in iframe format in a notepad file for your website administrator to insert into your website. Please keep in mind that the Mindmatrix team cannot insert the code for you.

Finally, the team will set up email notifications for you to alert you about any contact that completes the form. These are enabled through Mindmatrix, not your web provider. 

View contacts who completed the form by going to the associated smart list. Then, select a contact to view the information saved in their contact record.

Depending on your dashboard setup, you may be able to view these form fills by going to your dashboard and opening the “New Form Leads” widget:

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