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How do I login to my account for the first time?
The first time you log-in, no matter what URL or install, you will come to a similar log-in screen. Unless using SSO, no matter your type of User, you'll need to click Forgot Password to reset your password. Logging In Go to your portal, or install, ...
Logging into Mindmatrix using the Gmail Extension
This document will detail a fix if you are receiving an "Invalid Gmail credentials" error after attempting to login to Mindmatrix with your Gmail username and password. 1. Users will have to login into Mindmatrix account and then activate their ...
How do I configure the Install login page?
Introduction: The login portal is more than just an entry point – it's the first impression users have of your digital platform. As a Super Admin, you hold the key to crafting a seamless and personalized experience. This expert guide is designed ...
How do I configure the Install login page?
Introduction: The login portal is more than just an entry point – it's the first impression users have of your digital platform. As a Super Admin, you hold the key to crafting a seamless and personalized experience. This expert guide is designed ...
Announcement - Inactive user account management for non-SSO users, July 2025
After July 4, 2025 Mindmatrix is implementing several changes designed to enhance the security of user accounts for all clients. 1. Inactive account management Accounts with no activity for 180 days will be prompted to login or their accounts will be ...