It is possible to personalize navigation menus within Mindmatrix software. If you are unable to navigate to the correct page, contact your platform administrator.
How do I stop/pause an email drip campaign?
You can stop an email drip campaign by logging into the user account that is running the email drip. Go to Manage > Campaigns > Drip (Nurturing)
Click on the drip you would like to stop. It should have a current state that says “Running”.
Once stopped, the drip campaign will show “Stopped” as the current state.
How do I start (Play) an email drip campaign that’s been stopped?
You can start (Play) an email drip campaign by logging into the user account that is running the email drip. Go to Manage > Campaigns > Drip (Nurturing)
Click on the drip you would like to stop. It should have a current state that says “Stopped”.
Once stopped, the drip campaign will show “Running” as the current state.
How do I schedule an email drip campaign?
Note: If you schedule a drip campaign, it will start at the first step in that campaign. If that first step is a delay, then it will start with the delay.
You can schedule an email drip campaign by logging into the user account that is running the email drip. Go to Manage > Campaigns > Drip (Nurturing)
If you are just beginning to Setup a new campaign, use the following process:
If you are scheduling a campaign that is already setup, use the following process: