I ran into an issue importing contacts, what should I do?

I ran into an issue importing contacts, what should I do?

Posted by The Team at Mindmatrix on 21 March 2017 04:58 PM

If you see an error message when importing your contact list, you should review your contacts for any data issues.

 

1. Check and make sure you have mapped fields. You should always map the email address field for example.

2. Check the contact spreadsheet and ensure that you have properly labeled columns with no spaces above the top row.

 

3. Re-import your list if necessary.

    • Related Articles

    • How do I resolve errors when importing contact lists?

      If you see an error message when importing your contact list, you should review your contacts for any data issues. 1. Check and make sure you have mapped fields. You should always map the email address field for example. 2. Check the contact ...
    • How do I import Contacts?

      It is possible to personalize navigation menus within Mindmatrix software. If you are unable to navigate to the correct page, contact your platform administrator. Posted by The Team at Mindmatrix on 08 September 2015 08:26 AM Before you begin, please ...
    • How do I remove inactive contacts?

      Posted by The Team at Mindmatrix on 07 July 2017 04:56 PM What is an inactive contact? An inactive contact is a contact that has never opened an email. A contact can be considered inactive for a few reasons: The contact has not opened an email The ...
    • How do I delete contacts?

      There are two ways to delete contacts from your account. Method A (Deleting a single Contact entry): Method B (Deleting one or more Contacts): Method C (Bulk Deleting Contacts): The bulk delete functionality has been enhanced. Earlier, only contacts ...
    • Tab Visibility Control on Contacts and Accounts Pages

      Introduction and Overview Super Admin users can now control the visibility of tabs (folders) on the Contacts and Accounts pages for users within the current company. This enhancement allows granular control over which folders are visible to specific ...