Mindmatrix Software Releases
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How do I participate in a beta release and what should I expect?
Beta releases are great ways to access new features from Mindmatrix before they are widely available to our entire client base. What is a beta release? Beta releases include new functionality or features introduced to Mindmatrix software that ...
How are software releases managed?
We release regular software updates that cover enhancements to our software as well as solutions to address bugs and updates. The following article details what you can expect out of our release note process. What is a global release? A global ...
Why isn't my imported HTML of my emails rendering correctly in the Mindmatrix software?
You cannot edit imported HTML in the email editor within Mindmatrix software. This is because any HTML you import is controlled and will not be editable within our platform. You must use caution when pasting HTML from one design editor to another and ...
What are the ticketing system categories?
There are multiple categories within the ticketing system to help our support team track the types of concerns submitted by clients. Below are descriptions of these categories. Bug / Issue These are problems where the functionality of the platform is ...
How can I add a custom font to my installation of Mindmatrix?
In order to add a custom font to your installation of Mindmatrix software, you can send in a request with the font names you require to support@mindmatrix.net. Our team will advise you on next-steps. Before you request to add a custom font, here is ...