Customization
How do I Enable and Disable User-Level Notifications?
Introduction: Take control of your notification preferences with user-level customization. This comprehensive guide will walk you through the process of enabling and disabling notifications at the individual user level, providing you with the ...
How do I configure the Install login page?
Introduction: The login portal is more than just an entry point – it's the first impression users have of your digital platform. As a Super Admin, you hold the key to crafting a seamless and personalized experience. This expert guide is designed ...
How do I configure the Install login page?
Introduction: The login portal is more than just an entry point – it's the first impression users have of your digital platform. As a Super Admin, you hold the key to crafting a seamless and personalized experience. This expert guide is designed ...
Preparing for your Business Assessment
As part of your orientation, your consultant will have a discussion with you about your business. This will help our team to identify your specific goals and needs, so that we can best direct you in using the program to achieve results. Here are some ...
Why do I need a sandbox for my integrations with Mindmatrix?
Sandboxes are great ways to test out your implementation before making specialized features available to all users. Our services department has a sandbox setup process that is designed to help you review your needs and go to launch as soon as ...
Sales Enablement Best Practices
The businesses that are most successful in MSP Advantage are all performing these activities to convert leads. If you want to see maximum success, these are foolproof steps you should be following: Start now. As soon as you get a notification that ...
How do I work with Zoho projects to complete custom development work?
When your project hits a critical stage where you need to submit frequent issues or updates, it's important that updates are communicated as soon as possible to internal and external Mindmatrix team members. For this purpose, we share a project ...
How do I safely test email accounts with Mindmatrix in sandbox environments?
In your Mindmatrix sandbox, you may need to add new user accounts or contacts to test functionality. As a rule, you should never use invalid or fake email addresses for testing purposes because this can actually hurt your email sending IP. How can I ...
Why are spam filters automatically opening and clicking through links in my emails?
Why do I have unusually high open rates and click-through rates in my email campaigns? Sometimes, recipient spam filters may click-through links in emails to verify that they are safe for the receiver of the email to click on. This is good because ...
How do I prepare my account for an instance migration?
From time to time, clients may upgrade to the Enterprise package level with Mindmatrix. This includes an optional instance migration. This document will breakdown the things you need to know in order to transfer to a new instance successfully. What ...
What types of assets should I be considering for the launch of my partner portal?
Setting up the right assets in your partner portal can ensure the success of your resellers. As you get started with this process, we've put together a short guide for you to think through the needs of your portal to increase your chances of a ...
How can I add a custom font to my installation of Mindmatrix?
In order to add a custom font to your installation of Mindmatrix software, you can send in a request with the font names you require to support@mindmatrix.net. Our team will advise you on next-steps. Before you request to add a custom font, here is ...
How long does the Domain Signing process take, and what are my responsibilities?
Domain signing is a great feature that can allow your company to tailor the look and feel of the email addresses you use to send emails from the Mindmatrix platform. Mindmatrix does NOT spoof email domains. Domain signing will not stop emails from ...
Key points to Consider Before You Start Your Social Media Ad Campaign
Posted by The Team at Mindmatrix on 19 April 2018 06:51 PM Social Ad Campaigns, Where Do I Start? Here are a few things to consider before hitting “Go” on your social media paid ad campaign: What is my budget? Who is my audience? What type of content ...