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Announcement - Inactive user account management for non-SSO users, July 2025
After July 4, 2025 Mindmatrix is implementing several changes designed to enhance the security of user accounts for all clients. 1. Inactive account management Accounts with no activity for 180 days will be prompted to login or their accounts will be ...
How do I change the appearance of the Dashboard for other users?
Only Channel clients that have the permissions can change a Dashboards pre-set for portal Users. Changing the view of a Dashboard for Users is done under Roles. Using the below article you can learn to swap out a pre-set dashboard for Users tied to ...
How do I change delays in an email drip campaign?
For information on creating email drip campaigns, see: How to create an Email Drip Campaign template For more information on scheduling and running drip campaigns, see: How to Run, Stop, and Schedule an Email Drip Campaign Accessing the "Quick ...
How do I change my MarketNow account email address?
Only for Datto Partners Logging into MarketNow If you are a Datto partner logging into MarketNow and want to change the email address that you are using to send emails from MarketNow, please follow the steps below: Step 1: Update the email address of ...
How can I change my dashboard settings? (Super Admin only)
In order to access dashboard settings, you will need to have version 5 enabled for your account. If you cannot locate this page it means it may not be available to you. To enable v5 settings, email support@mindmatrix.net so that your user account has ...