Templates
FAQ: Common image dimensions and file types with the links
Supported file types: Common Word editing formats (*.rtf, *.txt, *.doc, *.docx, etc) Web Friendly Images (JPEG, JPG, PNG, GIF) Provide PDFs for importing. (Optional: If you'd like editable templates created, please provide the original design files ...
How do I use Bridge AI?
You can generate custom content, ask questions and add prompts to the email templates using the Bridge AI powered by ChatGPT Always check content created using AI. You should verify the final results are correct and still usable to the recipient. ...
FAQ: Common image dimensions and file types
Supported file types: Common Word editing formats (*.rtf, *.txt, *.doc, *.docx, etc) Web Friendly Images (JPEG, JPG, PNG, GIF) Provide PDFs for importing. (Optional: If you'd like editable templates created, please provide the original design files ...
How do I approve or reject an asset template?
It is possible to personalize navigation menus within Mindmatrix software. If you are unable to navigate to the correct page, contact your platform administrator. If a user has admin privileges and/or their role has the “Template Approval” ...
How do I change my MarketNow account email address?
Only for Datto Partners Logging into MarketNow If you are a Datto partner logging into MarketNow and want to change the email address that you are using to send emails from MarketNow, please follow the steps below: Step 1: Update the email address of ...
Install and send email through outlook plugin
Download the Mindmatrix desktop Widget To download the AMP desktop widget, go to your AMP dashboard, Click on the profile icon > Outlook. Open the zip file when it has finished downloading. Extract the files using a file extractor application. Run ...
How do I import an HTML email template design?
Users can make only textual changes to email templates/media that have been created using the ‘Import Design’ option. Why is this limitation in place? ‘Smart Objects’ and ‘Brand’ in the email editor are only compatible with a specific HMTL structure. ...
How do I insert brand content into an email template?
To add brand content to an email, click “Brand Content” in the email editor. This will open up the “Insert Brand Content” Window. Use drop down menu to choose the brand that you want to draw assets from. From there, select the type of content that ...
How to add borders to a HTML email template
Posted by The Team at Mindmatrix on 10 February 2016 11:02 AM Prior HTML knowledge is required to add borders to your HTML template. Below are steps to add a border to your HTML email template. Open your Setup -> Asset Management -> Templates -> ...
How do I measure the effectiveness of my emails?
Posted by The Team at Mindmatrix on 08 September 2015 10:41 AM Measuring Engagement with Email and SMS messages To view the performance of specific emails, click on reports, followed by communicate, followed by email. This will open up the “Email ...
How do I edit the email templates in an Email Drip Campaign?
Along with editing and creating email campaigns individually, by template you can also edit the email templates already in a drip from the Email Drip Campaign editor. This helps streamline your edits so you're not switching back-and-forth between ...
How do I use the "Call to Action" feature?
The Call to Action smart object creates a button you can personalize in any email template, landing page or banner asset. Posted by The Team at Mindmatrix on 05 January 2016 06:06 PM To use the call to action feature in an email template, click on ...
How do I create or edit an Email Template?
Read more about sending one-off email blasts here: How to send a one-off email to contacts? Learn how to add an email template to a drip campaign here: How to Create an Email Drip Campaign Template 1. To create an email template, click on Setup, then ...
Why isn't my imported HTML of my emails rendering correctly in the Mindmatrix software?
You cannot edit imported HTML in the email editor within Mindmatrix software. This is because any HTML you import is controlled and will not be editable within our platform. You must use caution when pasting HTML from one design editor to another and ...
How to use “HTML Code” smart object in Email Editor
It is possible to personalize navigation menus within Mindmatrix software. If you are unable to navigate to the correct page, contact your platform administrator. Posted by The Team at Mindmatrix on 14 March 2018 05:59 PM Feature: This feature ...
How do I change delays in an email drip campaign?
For information on creating email drip campaigns, see: How to create an Email Drip Campaign template For more information on scheduling and running drip campaigns, see: How to Run, Stop, and Schedule an Email Drip Campaign Accessing the "Quick ...
How do I share drip campaigns to other users?
Templates can be shared to Users so others can view, edit, and/or send them. Each level of permission with control what the User can do with a certain template if shared down to them. Make sure that the Users you are sharing to have the proper ...